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Consulting Services

 

We have assisted multiple companies along the journey to become a mental health provider in the State of Georgia in regards to setting up their business processes and management style, obtaining staff requirements, reviewing and assisting with policies and procedures as well as preparing for the provider’s first audit. We have also assisted providers through the entire CARF accreditation process which included developing appropriate operating manuals, forms and documentation as well as on-site interview preparation.

ProActive Management Consulting, LLC will be able to assist your company in setting up your operations so that you can focus on providing quality care to the individuals and families in your area.  We utilize a training module approach to customize the needs of each provider.  Some providers need assistance applying to become a provider in Georgia and some only need assistance with billing or marketing.  Therefore, we designed modules that can be purchased on an individual basis or all of them can be purchased for a full package.  The modules consist of the following specific services:

New Provider Assistance/Training - PMC’s range of professional and managerial services start with training provided to new providers who focus on IFI and Core services.  PMC’s consultants stay current with all the best practices regarding planning, management, delivering and measurement of the outcomes of care related programs. For the new provider training, PMC focuses on the following knowledge areas:

 

  • IFI and CORE Service Delivery – We provide in depth sessions that ranges from referral and assessments to service delivery and discharge.

  • Marketing – The marketing process consists of identifying your marketing opportunities, researching and selecting your target markets, designing marketing strategies, planning marketing programs and organizing, implementing and controlling marketing effort.

  • Billing Practices - Consulting services are tailored and refined to each organizations needs. Our consulting services will assist your organization to develop the overall billing approach and policies that your organization will need in order to be in compliance with State and Federal regulations.

 

CARF accreditation assistance - PMC also provides CARF accreditation assistance for companies that are applying for the first time or re-accreditation. CARF, the Commission on Accreditation of Rehabilitation Facilities, is an independent, non-profit accreditor of health and human services. Why does accreditation matter? Consumers face a wide range of options when deciding what services to use and who should provide them. Accreditation is a sign of quality service and is an important consideration in their decision making. PMC provides assistance to service providers who wish to achieve CARF accreditation. Achieving greater satisfaction for stakeholders, improved organizational efficiency and effectiveness, as well as an enhanced community image, are among the benefits of the CARF accreditation process.

 

Audit Preparation – Audit preparation is a critical aspect of any service provider’s operation. Various states and county organizations routinely carry out periodic audits of service provider’s activities. The results of these audits can play an important role in the success or failure of any service provider. PMC will assist its clients in establishing the processes required for their audit preparation needs.

 

Each module contains the necessary information to ensure that your business is operating at optimal levels.  We share our experiences, processes and learning of what “not to do” and what “has worked well” for us a Core/IFI provider.  This information is “priceless” to providers who want to understand the requirements that are expected of them before they become approved with the State of Georgia.  These providers want to start their operations in the right direction before they start billing any services.